LVNV Funding LLC is a real debt buyer. It buys unpaid credit card and loan accounts after the original lender charges them off, then has a separate company, Resurgent Capital Services, collect them. If LVNV is on your credit report, it most likely bought a debt from a bank you once had a card with, very often Credit One Bank.
In SmartDispute’s data, LVNV was the most common collector on members’ credit reports by a wide margin. This guide covers who LVNV is, whose debts it buys, how its accounts appear on each credit report, the problems worth checking, and how to dispute an LVNV collection that’s wrong.
Key Takeaways
- LVNV Funding is a legitimate debt buyer. Resurgent Capital Services manages its accounts, and you contact Resurgent, not LVNV.
- LVNV appeared on the credit reports of 28% of SmartDispute members, and held 19% of all their collections.
- 38% of LVNV collections came from Credit One Bank. Most of the rest were other credit cards and online loans.
- LVNV’s “date opened” is the date it bought the debt. The seven-year reporting clock still runs from your original missed payment.
- Credit report disputes go to Resurgent at PO Box 1269, Greenville, SC 29602, and to each bureau reporting the account.
What Is LVNV Funding LLC?
LVNV Funding is a debt buyer based in Greenville, South Carolina. It buys portfolios of charged-off accounts, mostly credit cards and consumer loans, for less than the balance owed, and then tries to collect the full amount. Because it owns the debt, LVNV decides whether to settle, delete, sue, or sell the account again.
LVNV doesn’t collect directly. Its own website says it “outsources the management of its portfolio of accounts” to Resurgent Capital Services, a licensed debt collector, and directs all inquiries there. That’s why your letters and calls come from Resurgent, or from a collection agency or law firm Resurgent hires, while your credit report shows LVNV.
LVNV and Resurgent have been part of the same corporate family as Sherman Financial Group, which also owns Credit One Bank. A federal bankruptcy court described the arrangement in 2016: since at least 2009, every charged-off receivable generated by Credit One was sold to a related Sherman entity, and from there to affiliates including LVNV Funding (In re Anderson). That relationship explains why so many LVNV collections list Credit One as the original creditor.
Is LVNV Funding a Scam?
No. LVNV Funding is a real company, and an LVNV collection on your credit report is a real account reported by a real furnisher. That doesn’t mean every detail is right, or that every call using the LVNV name is genuine.
- Check your credit reports. A real LVNV debt normally appears there with an original creditor you’ll recognize.
- Expect a validation notice. A collector must send you validation information about the debt, either in its first contact or within five days. Resurgent’s letters should name LVNV as the current creditor and the original creditor.
- Use the contact details below, not a number from a voicemail or text, if you’re unsure who’s calling.
If someone claiming to be with LVNV threatens arrest or demands payment by gift card or wire, treat it as a scam. Our guide to calls about being served papers covers the common scripts.
Who Does LVNV Funding Collect For?
Strictly speaking, no one. LVNV collects for itself, because it owns the debts it buys. The original creditor on your report tells you where the debt started. In SmartDispute’s data, these were the most common:
| Original creditor | Share of LVNV collections |
|---|---|
| Credit One Bank | 38% |
| The Bank of Missouri (Total, Fortiva, and Milestone cards) | 13% |
| Capital One | 10% |
| WebBank (including Avant and Fingerhut) | 9% |
| Revvi (MRV Banks) | 5% |
| Celtic Bank (including Indigo and Surge) | 3% |
| Best Egg | 3% |
| Synchrony Bank | 3% |
| Citibank | 2% |
| Navy Federal Credit Union | 2% |
83% of LVNV’s collections came from credit cards and banks, and 14% from online installment and buy now, pay later loans. LVNV almost never held phone, utility, or medical bills.
What SmartDispute’s Data Shows About LVNV
SmartDispute looked at the first credit report of 591 members, pulled before any disputes. The full results are in our article on the most common debt collectors. For LVNV:
- LVNV held 296 collections, 19% of all collections in the data and nearly twice as many as the next collector, Midland Credit Management.
- 167 members, 28% of everyone in the data, had at least one LVNV collection. 42% of them had two or more.
- The median LVNV balance was $900. 18% were under $500, and 13% were $2,500 or more.
- 67% of LVNV collections appeared on all three credit reports, more than the 55% average for all collections.
- LVNV typically bought a debt about 7 months after the first missed payment, just after the account was charged off. Half of its purchases fell between 6 and 9 months.
- At the time of the first report, the median LVNV collection was 27 months past its first delinquency.
How Does LVNV Appear on Your Credit Report?
LVNV reports under slightly different names at each bureau, and the bureaus display its accounts differently:
| TransUnion | Equifax | Experian | |
|---|---|---|---|
| Name shown | LVNV FUNDING | LVNV FUNDING LLC | LVNV FUNDING LLC |
| Status shown | Open (92%) | Open (100%) | Closed (100%) |
| Account number | Last digits shown | Last digits shown | First digits shown |
A few things that confuse people:
- “Open” and “closed.” Experian lists collections as closed while TransUnion and Equifax list them as open. That’s a display difference, not an error.
- Date opened. This is the date LVNV acquired the account, not the date you opened your original card. It will usually be years after your card was opened.
- Account numbers. TransUnion and Equifax show the last digits of the number, while Experian shows the first digits. The same debt can look like two different accounts unless you compare the original creditor, balance, and dates.
What LVNV Reporting Problems Should You Check For?
Compare each LVNV account with your records, with the original creditor’s account on your reports, and across all three bureaus:
- Delinquency date. The date of first delinquency should match when you first fell behind with the original lender, not the date LVNV bought the debt. A later date makes the collection stay on your report longer.
- Too old. A collection can be reported for seven years, plus 180 days, from the original delinquency. Anything older should come off.
- Double reporting. Once a lender sells a debt, its own account should show a $0 balance. If both the original creditor and LVNV show a balance for the same debt, one of them is wrong.
- Balance. Check the balance against your last statement and any payments or settlements you made. In our data, LVNV’s balance differed between bureaus on 10 accounts.
- Discharged debts. If the debt was included in a bankruptcy, it should show a $0 balance as discharged.
- Not yours. Identity theft, a mixed credit file, or a debt that belongs to someone with a similar name.
- Sold again. If LVNV sold the account to another buyer, only the current owner should report a balance.
How Do You Dispute an LVNV Collection?
- Request validation. If you’ve just been contacted, you have about 30 days from receiving the validation notice to dispute the debt with Resurgent in writing. The collector must stop collecting until it responds.
- Dispute with each bureau reporting the error. Name the specific problem, such as a wrong delinquency date or a balance that should be $0, and include copies of statements or other proof.
- Dispute directly with the furnisher. Resurgent’s address for credit report disputes is PO Box 1269, Greenville, SC 29602. A direct dispute puts the furnisher on notice and creates its own paper trail.
- Follow up. If the account comes back “verified” without fixing the problem, send a second round with any new evidence 35 days after you mailed the first.
Our guide to disputing a collection account covers each step and what to include in each letter.
Does LVNV Funding Sue?
Yes. LVNV files collection lawsuits through local law firms, usually in the county where you live. Resurgent is one of the largest filers of consumer debt lawsuits in the country: Forbes reported in December 2025 that it would likely file more than a million that year.
Regulators have taken action over how these suits were handled. In 2014, the New York Attorney General reached a settlement in which Sherman Financial and Portfolio Recovery Associates agreed to vacate nearly 3,000 judgments, about $16 million, obtained on time-barred debts (AP). In 2012, Maryland regulators resolved claims that LVNV and Resurgent collected without proper licenses, with a $1 million penalty and about $3.8 million in consumer credits. Neither settlement included an admission of wrongdoing.
If you’re served with an LVNV lawsuit, respond by the deadline in the papers. A debt buyer has to prove it owns the debt and how much you owe, and the statute of limitations may be a defense. Our state-by-state statute of limitations guide explains what to do if you’ve been sued.
Should You Pay LVNV?
First, confirm the debt is yours, the balance is right, and it isn’t past your state’s statute of limitations. In some states, a payment can restart that clock. Then decide:
- Paying in full or settling for less should update the account to a $0 balance, but the collection usually stays on your report until its seven-year date.
- LVNV doesn’t publish a policy on deleting accounts in exchange for payment. If you negotiate a pay for delete, get the agreement in writing before you pay. Our pay for delete guide covers what the agreement should say.
- Pay through Resurgent’s official channels and keep proof of every payment.
LVNV Funding Contact Information
LVNV directs all contact to Resurgent Capital Services. These are the details on Resurgent’s contact page as of October 2026:
| Purpose | Contact |
|---|---|
| Phone | 1-888-665-0374. Monday to Thursday 8 a.m. to 9 p.m., Friday 8 a.m. to 7 p.m., Saturday and Sunday 9 a.m. to 5 p.m. Eastern |
| Credit report disputes | PO Box 1269, Greenville, SC 29602 |
| General disputes and correspondence | Resurgent Correspondence, PO Box 10497, Greenville, SC 29603 |
| Payments | Resurgent Capital Services, PO Box 10466, Greenville, SC 29603 |
Disputes are best sent in writing, which creates a record of what you asked and when.
Frequently Asked Questions
What is LVNV Funding LLC?
A debt buyer that purchases charged-off credit card and loan accounts. Resurgent Capital Services manages and collects its accounts.
What is LVNV Funding’s phone number?
LVNV directs calls to Resurgent Capital Services at 1-888-665-0374.
Why is LVNV on my credit report if I had a Credit One card?
Credit One and LVNV have been part of the same corporate family, and Credit One’s charged-off accounts have been sold to LVNV and related companies. In our data, 38% of LVNV collections came from Credit One.
Does LVNV Funding do pay for delete?
LVNV doesn’t publish a policy. Some people negotiate deletion as part of a payment, but get any agreement in writing before you pay.
How often does LVNV Funding show up to court?
There’s no reliable public figure. LVNV is represented by law firms that handle many collection cases, so don’t assume a case will go away if you ignore it. Respond to any lawsuit by the deadline.
Will LVNV remove a collection if I dispute it?
Only if the information can’t be verified or is shown to be wrong. A dispute that names a specific error and includes proof has the best chance.
What’s the Next Step?
Pull your three credit reports and find every LVNV account: the original creditor, the balance, the dates, and the status at each bureau. Then check the original creditor’s own account for the same debt. Anything that’s wrong, or that doesn’t match across reports, is worth disputing.
SmartDispute lays out every collection from all three bureaus side by side, flags the ones with problems, and drafts suggested disputes for you to review, change, and mail yourself. See how SmartDispute works.
